At Geed Up Shops, we want you to be satisfied with your purchase. If you are not completely satisfied with an eligible item, you may request a return or refund according to the terms outlined below.
1. Return Eligibility
To be eligible for a return, the item must:
- Be unworn and unused
- Be in its original condition
- Have all original tags and labels attached
- Be returned in the original packaging where applicable
- Not be washed, altered, damaged, or otherwise used
Items that do not meet these requirements may not be accepted.
2. Return Period
Return requests must be submitted within 14 days of receiving your order.
Requests submitted after 14 days may not be eligible for a return or refund.
3. Items Eligible for Return
Eligible clothing items may include:
- T-Shirts
- Hoodies
- Sweatpants
- Sweatshirts
- Shorts
All returned items are subject to inspection before a refund is approved.
4. Wrong, Damaged, or Defective Items
If you receive an incorrect, damaged, or defective item, please contact us as soon as possible at:
Please provide your order number and clear photographs of the item and packaging. We will review the issue and determine the appropriate solution.
5. Non-Returnable Items
Items may not be eligible for return if they are:
- Worn or washed
- Damaged after delivery
- Altered or modified
- Missing original tags
- Missing required packaging
- Returned after the 14-day return period
6. Return Shipping Costs
If you are returning an item because you changed your mind, selected the wrong size, or no longer want the product, you may be responsible for the return shipping costs.
If the return is due to an incorrect, damaged, or defective item received from us, we will review the circumstances and determine the appropriate resolution.
7. Refund Process
Once your returned item is received and inspected, we will notify you whether your refund has been approved.
If approved, the refund will be processed to the original payment method used for the purchase.
The time required for the refund to appear in your account may vary depending on your payment provider or financial institution.
8. Partial Refunds
In certain circumstances, only a partial refund may be issued if an item is returned in a condition that does not fully meet our return requirements.
9. Sale or Promotional Items
Items purchased during sales or promotional offers may have different return or refund conditions. Any applicable restrictions will be communicated at the time of purchase.
10. International Returns
Geed Up Shops offers worldwide shipping. Customers returning orders from outside the United States may be responsible for return shipping costs, customs duties, taxes, or other applicable charges.
International returns may also require additional processing and delivery time.
11. How to Request a Return
To request a return or refund, please contact us at:
Please include:
- Your order number
- Your full name
- The item you wish to return
- The reason for the return
- Photos of the item, if applicable
Our support team will review your request and provide return instructions if your request is approved.
12. Changes to This Refund & Return Policy
Geed Up Shops reserves the right to update or modify this Refund & Return Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.
13. Contact Us
If you have any questions regarding our Refund & Return Policy, please contact us:
Geed Up Shops
Email: [email protected]